Refund Policy

(Fantasticdealsdotcom) Refund Policy

Thank you for shopping at Fantasticdealsdotcom

We offer refund and/or exchange within the first 30 days of your purchase, if 30 days have passed since your purchase, you will not be offered a refund and/or exchange of any kind.

Eligibility for Refunds and Exchanges

Your item must be unused and in the same condition that you received it.

The item must be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Only regular priced items may be refunded, sale items cannot be refunded.

If the item in question was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at (sales@fantasticdeals.co.uk) and send your item to: (will be advised).

Exempt Goods

The following are exempt from refunds:

Gift cards

Some health and personal care items

Partial refunds are granted (if applicable)

Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

Any item that is returned more than 30 days after delivery.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you have not received a refund within 7days of delivery  please contact us immediately.

Shipping

All faulty products must be returned back to us for a full refund (address will be advised)

You will be responsible for paying shipping costs when returning your item.

Shipping costs are non-refundable! 

Please use a delivery with tracking information to ensure it reaches us.

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